Quality Policy

Shailesh DG Set Spares is totally committed to understanding and meeting the quality needs and expectations of all our customers. Shailesh DG Set Spares has a proud reputation for delivering quality engine parts for various applications.

We have established a comprehensive quality management system that allows our company to meet all of the requirements of the ISO 9001:2008 quality assurance standard.

Our quality assurance system focuses on the following principles:

  • Quality is the responsibility of every employee
  • Ethical workmanship and customer satisfaction are paramount
  • Products and services must be delivered on time and at the agreed upon price
  • Continuous improvement and training are vital to ensure that our customers receive World Class products and services
  • Our management systems, practices, products, customers and employees must be measured in terms of performance. Performance indicators guide us to the area(s) in need of corrective action and review

To implement this policy we shall focus on the needs of our business with particular reference to growth though increased productivity, consistency in meeting our customer's requirements and statutory obligations. Our quality management system will provide the mechanisms for detecting system shortfalls and for stimulating process improvements.